Help Center

Welcome to the Asfalis Help Center

Customer Support Opening Hours

09:00 to 17:30 (Monday - Friday) GMT

Suggested forms

  • Make a Claim in Asfalis Customer Support

    CLICK HERE to Start a Claim

  • Difficulty Downloading? in Asfalis Customer Support

    Click Here to get some help

  • Question about anything else in Asfalis Customer Support

    Click Here to ask

Powered by Jira Service Management
{"xsrfToken":"bf7a975aacd21651d44e73d239600a947206a43a_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/130088dd-ed84-4248-8999-fb81f4783da9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYjAzMDliZi04MTg0LTQ2MDAtODU1OC0zYmJhMWNhYjRmZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEzMDA4OGRkLWVkODQtNDI0OC04OTk5LWZiODFmNDc4M2RhOSI6WyJyZWFkIl19LCJleHAiOjE3NTI1Mjg3MTMsIm5iZiI6MTc1MjUyODExM30.X5aoVBQbcSXg_qba-e29DEyvQSeY4vEKLCtjc5TO4tI&client=bb0309bf-8184-4600-8558-3bba1cab4fd4&mode=fit","logoId":"130088dd-ed84-4248-8999-fb81f4783da9","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Asfalis Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Customer Support Opening Hours","userInitialAnnouncementMessageWiki":"<p>09:00 to 17:30 (Monday - Friday) GMT</p>","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Asfalis Help Center","sharedPortalName":"Help Center","announcementHeader":"Customer Support Opening Hours","announcementMessage":"09:00 to 17:30 (Monday - Friday) GMT","localeDisplayName":"English (United States)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"fr-FR":{"localeDisplayName":"French (France)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"ja-JP":{"helpCenterTitle":"ヘルプセンター へようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#282d3c","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=asfaliswarranty","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"bf7a975aacd21651d44e73d239600a947206a43a_lout","baseUrl":"https://asfaliswarranty.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://asfaliswarranty.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"bb0309bf-8184-4600-8558-3bba1cab4fd4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"006d7f78afe64f4898984ab6bee747a3","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}