Help Center
  1. Help Center
  2. Asfalis Customer Support

Make a Claim

Please ensure you use your Registered Email Address when claiming

Required fields are marked with an asterisk*

Please enter your 16 digit Registration PIN. This can be found in your Activation Email.

e.g. 4/Jul/25

Please tell us the date of the incident

Please tell us where the incident happened

Please give a description of the damage to your device and how it happened

Drag and drop files, paste screenshots, or browse

Please attach an image clearly showing the damage to your device

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